Does your credit hire provider deliver a service that reflects your brand values and aftercare service programme?

We pride ourselves on providing a premium customer journey, with a market-leading Net Promoter Score (NPS) that shows we get it right.

• We offer a white-labelled First Notification of Loss (FNOL) service.
• Our industry-leading claim-to-hire conversion ratios ensure enhanced revenue opportunities.
• We offer full implementation and training programmes.
• We deliver full account management coverage.
• Repairs can be placed into group-owned body shops.
• We offer both comparable and like-for-like vehicle replacement.
• Dealer-based purchases can be included to support specific group programmes.
• All claims are handled in-house by our experienced team.
• We offer online claims visibility through our business partner portal.

When you work with EDAM, you and your customers benefit from our commitment to outstanding service at every stage.

EDAM strives to deliver a true partnership approach by providing comprehensive training to all site personnel to ensure they are fully aware of the benefits of our service to themselves and their business.

To support the promotion of the programme, our comprehensive marketing support package ensures visibility and encourages uptake in the unfortunate event that a customer has an accident which is not their fault.

For more information about how we can add value to your service contact us today.