At EDAM Group we can help you enjoy a closer relationship with your credit hire provider with the exemplary levels of service we provide and our training and marketing support programme.


Does your credit hire provider deliver a service that reflects your brand values and aftercare service programme?

We pride ourselves on providing a premium customer journey, with a market-leading Net Promoter Score (NPS) that shows we get it right.

  • We offer a white-labelled First Notification of Loss (FNOL) service.
  • Our industry-leading claim-to-hire conversion ratios ensure enhanced revenue opportunities.
  • We offer full implementation and training programmes.
  • We deliver full account management coverage.
  • Repairs can be placed into group-owned body shops.
  • We offer both comparable and like-for-like vehicle replacement.
  • Dealer-based purchases can be included to support specific group programmes.
  • All claims are handled in-house by our experienced team.
  • We offer online claims visibility through our business partner portal.

When you work with EDAM, you and your customers benefit from our commitment to outstanding service at every stage.


EDAM strives to deliver a true partnership approach by providing comprehensive training to all site personnel to ensure they are fully aware of the benefits of our service to themselves and their business.

To support the promotion of the programme, our comprehensive marketing support package ensures visibility and encourages uptake in the unfortunate event that a customer has an accident which is not their fault.

For more information about how we can add value to your service contact us today.

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Find out more about the other markets we operate in:
Our Values
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As a business we are proactive, flexible and agile, with an emphasis on delivering great service to our partners and to drivers involved in a motor-vehicle accident. Our team plays an essential role in making this happen, so we invest a great deal to help them gain all the skills they need to do a great job.
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At EDAM Group, delivering the best possible customer experience is fundamental to what we do. To demonstrate this commitment, we have introduced NPS, a customer-loyalty metric that is universally recognised and widely adopted for assessing customer service excellence.
Our Fleet
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We own and operate a fleet of over 2,000 vehicles, with a wide variety of types and models. These include standard, prestige, sports, 4x4s, taxis and light commercial vehicle (LCV) marques.